Hands of Hope Medical Clinic

FAQ

1. When are you open?

We are open every Tuesday. Our Chronic Care Clinic opens at 8:00AM and sees patients by appointment. We begin accepting walk-in patients at 5:00PM and stop accepting patients at 6:00PM. We accept as many patients as possible based on the number of providers volunteering that night (typically 8-10). If possible patients should arrive prior to 5:00PM (some patients arrive anywhere between 1-5PM to ensure their place in line). We may accept more patients depending on the severity of the patients checked in as well as the number of volunteers we have on that particular night.

2. Do I need to make an appointment to receive care?

No. We only accept walkins on a first-come first-serve basis. This enables us to serve the most people. However, we DO schedule appointments for our Chronic Care Clinic and scheduled patients are seen starting at 8:00AM Tuesday morning. (See Nikki Money on-site to schedule an appointment).

3. Is there any cost for the medical services I receive?

No! Our medical services our provided to uninsured individuals completely FREE OF CHARGE!

4. What do I need to bring with me?

In order to best serve you, we ask that you bring any medications that you are currently taking. If you cannot bring the medications please bring a list with the name of the medication, the dosage, and how often you take it. It also helps our reception staff if you bring a valid license, ID, passport, etc.

5. Do you provide medical care for anyone under the age of 18?

No. In order to use our resources most effectively we refer all persons under 18 years of age to the Yadkin County Health Department. All of our resources are used for those who are 18 years of age and older.

6. Are my donations tax deductible?

Yes! We are a 501(C)(3) non profit organization. When you donate online you receive a receipt minutes after processing. If you mail or give your donation to the clinic, we will mail your receipt of donation to your home address.

7. Can I donate online?

Absolutely! Online donations are accepted 24 hours a day and it's easy! Click here to donate today!

8. I'm not a medical professional. Are there any volunteer opportunities for me?

There are many roles that non-medical volunteers can perform. Non-medical volunteers are essential to the clinics ability to provide care. Examples are receptionists, interpreters (certified and un-certified), prayer partners, food volunteers, handy men, runners, and general help. This is only a sample list and is NOT a comprehensive list by any means. We can use people of 18 years of age and up with diverse backgrounds and talents. There are also positions in which you can be trained to perform the duties needed. Please contact us so that we can discuss what roles would work best for you!

9. How do I get involved?

First contact us by e-mail, mail, or talking with a current volunteer. Please include your phone contact and email. Once we know you're interested in volunteering, our volunteer coordinator will contact you about our volunteer opportunities. They will also be able to answer any questions that you may have about the clinic. You can also download and print the volunteer application by clicking on the Volunteer Application link on the right or click here.

10. Why isn't my "In Honor/ Memory Of..." contribution listed?

When contributing online, you are given the opportunity to enter a name in which the donation should be listed "In Honor / Memory Of". If your contribution is NOT listed and you would like it to be, please send us an email using our online form, or contact Lena Williams.

11. Is there a resource to find medication costs in my area?

Yes! You can use GoodRx to find pharmacies near you that dispense the medication you are looking for. It will also tell you the price at each location and may offer coupons to get the medication at a lower cost!

12. Have a different question?

If you have a question that isn't on our FAQ, contact us and we will do our best to answer it!

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